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Job description

Account Manager

Account Manager 

Immediate Start : Location: Thomastown VIC

Flexible working hours – Full time or Part time (dependent upon the right candidate)

Attractive salary + super + comms

DisplayWise is a growing business with offices in Melbourne & Sydney. We have historically had a primary focus on the exhibition industry, having produced custom and bespoke exhibition stands nationally. We have been at the forefront in producing unique solutions for POS, Experiential events & retail and this area of our business is growing rapidly. 

We are seeking a passionate delivery professional, who has the energy and motivation to deliver exceptional service to our clients and to be part of a winning team !  This is a pivotal support role in our business – you will be dealing with projects from concepts all the way through to delivery.

Pillars that you need to express:

  • Accountable
  • Proud
  • Responsible

If you are a doer, love being busy, are pro-active and want to be proud to be part of being responsible for the delivery of your clients’ custom projects – you will be successful in this role !

Your primary focus will be to maintain and grow the existing client base – understanding client needs and requirements and fostering the client relationship. Experience in the Exhibition/Event space would be highly desirable.

  • Manage existing customer accounts and develop strong relationships with clients
  • Identify opportunities for growth within existing client base and work with the sales team to expand offerings to clients
  • Managing multiple accounts simultaneously.  You must be able to pay close attention to detail to ensure that clients needs are met and accounts are managed effectively
  • Enter, track and update leads and prospects utilising CRM software
  • Ownership of account management process.  Processes include but are not limited to:  forecasting, pipeline management, resource planning, working with other team members for project implementation from start to finish
  • Preparation, scheduling and facilitating of account meetings in relation to project timelines etc
  • Monitoring how the account management function operates for the clients timeframe. Foreseeing or identifying challenges. Making recommendations and deploying initiatives to improve efficiencies in the process
  • Collaborate with other departments, such as marketing, to align business development efforts with the overall goals of the company


  • Experience as an Account Manager with a minimum of 3 years in ours or in a similar industry
  • Organisation: You must be highly organised and able to manage multiple tasks and priorities at once.  Strong organisational skills are critical for success in this role
  • Strong communication skills: You must have excellent communication skills, both written and verbal.  You will be working with clients, sales teams and other internal and external stakeholders on a daily basis
  • Problem solving skills:  You must be able to identify and resolve client or project issues or concerns effectively and efficiently
  • Customer focused: You must be dedicated to providing exceptional service to our customers and be able to build strong relationships with them
  • Adaptability: You must adapt well to change and able to work in a fast paced environment
  • Able to work autonomously and be self-managing and proactive 
  • Ability to manage complex projects and multi-task competing deadlines
  • Experience in Word, Excel, Outlook, PowerPoint & in using a sales CRM
  • Experience with Salesforce would be highly advantageous

What’s in it for you ?

  • Excellent remuneration prospects for exceeding targets
  • Niche market, working with truly class-leading designers and teams
  • Work for a high-growth business with a reputation for service excellence
  • Work in a small but thriving team – this is a role to really make your own !

If you are a dynamic Account Manager who is motivated to work in a fast paced environment – join the team that is one of the leading players in the Australian Events Industry – to deliver some of the most varied concepts and builds.  Please submit your cover letter and resume to or apply below.


DisplayWise is an equal opportunity employer


You must have the right to work in Australia

Full Time
Account Manager
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